Shipping Policy
Learn about our shipping policies
Basic free shipping
Boulies provides basic free shipping on all orders, and no minimum purchase is necessary. We have partnered with Yodel or FedEx for our standard shipping delivery option. It typically takes 3-4 business days for your order to be delivered to your desired location.
Please note that the processing time for your order is within 1-2 business days.
Expedited shipping
We also provide Expedited Shipping option in case you want to receive your chair sooner, Expedited Shipping fees will be calculated on checkout at our shopping cart page, depending on your location.
Our express delivery option is fulfilled by DPD. This shipping method takes 1-2 business days for your order to be delivered. As with our standard shipping option, the processing time for your order is within 1-2 business day.
Please note that shipping times may vary depending on your location and other factors beyond our control. We are not responsible for any delays in shipping due to events such as weather conditions or unforeseen circumstances.
Shipping region
Boulies's warehouse is located in the UK, has the capacity to ship orders to most areas of UK. We are not able to offer shipping to any PO Boxes or APO addresses unless it is linked to a street address, because the Ground service we offer does require a street address to be provided.
Tracking
Once your tracking number has been generated, we will send a email to you, it also will be posted under the order information when you log into your account on our website. Please check the Your Order >View Detail tab to obtain all of your order and tracking information so you can be aware of when to anticipate delivery.
Shipping damage
Boulies ships all chairs in unopened boxes that come direct from our manufacturer so customers will receive their chairs in pristine condition. If you should receive a product that has been damaged while in transit please reach out to us at Contact Us page or drop us an email at support@boulies.com and we will certainly be able to address your concerns.